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IT support services

Our Outsourced IT Support Services provide end-to-end solutions spanning:

  • Service Desk: We specialize in total outsourced service desk solutions, including all levels of management and support, tools and technology, as well as co-sourced solutions where our customers maintain a level of day-to-day influence with the service desk.
  • Desktop Support: Our desktop management and mobility services support mobile and thin computing devices, laptops and PCs and can scale based on your unique needs.
  • Network Operations Center Solutions: We work with you to monitor network and data center technologies for event and incident management, including the proactive avoidance of incidents and events that impact users.

Whether you need someone to…

  • Support your remote users out of hours with IT support .
  • Provide application expertise for your in-house team .
  • Monitor your systems when you are not there .
  • Configure your servers and desktops prior to delivery .
  • Provide regular system administration .
  • Provide ad-hoc remote and on-site support as and when you need it .

…then we can help. Our flexible, technical support team can provide IT support services to your business, regardless of your business need. Our tailored approach means we understand your business need first, then tailor the service to match.

Our IT Support Services:

  • 24x7 Helpdesk providing telephone and remote IT support .
  • 24x7 network monitoring, alerting and response .
  • On demand on-site engineers .
  • Scheduled engineer visits .
  • Hardware support with guaranteed response and fix times .
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